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FAQ

Answers about our watches, shipping, returns and warranty.

Are these original watches?

These are custom builds using parts. We don’t sell factory watches. Instead, we use genuine movements and build each piece from scratch with premium custom parts to give it a clean, unique look.

Are the watches water-resistant?

Most builds are splash-proof or lightly water-resistant, but not suited for swimming unless noted.

Can I request a custom mod?

Yes, we offer custom mods. Just reach out and we’ll discuss the details to build exactly what you are looking for.

Do you ship worldwide?

Yes, we ship worldwide, and standard delivery is free. Express Priority Shipping (€29) is available at checkout.

How long does shipping take?

Each watch is built to order in about 7–9 business days. Delivery then takes around 6–9 business days within Hungary and 9–13 business days across Europe.

Where are you based?

We’re proudly based in Budapest, Hungary.

Do you offer warranty or support?

We offer support for any issues after purchase, and a warranty for movement-related defects. Reach out anytime, we’re here to help.

What if the watch doesn’t fit me?

No worries, we include extra links and the tools you need. You can easily adjust the strap yourself for the perfect fit.

Still have a question? Contact us, we reply within 24 hours.